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Joystiq presents

Nintendo answers hinge claims


Being a part of the Joystiq network, we here at DS Fanboy feel humbled every day, to have both incredible readers like yourself, and to be in charge of finding and reporting on all things Nintendo DS. However, when we reported on problems of the hinge sort, we knew we would not be able to command the presence that Papa J does and contact Nintendo for answers, so we left the task of sending an appropriately-titled WTF Nintendo?! email up to them. Nintendo's response reads:

"In the U.S., the reported number of small cosmetic cracks in the plastic hinge of DS Lite systems represents less than 0.02 percent of the total units sold. This cosmetic issue in no way impacts the gameplay or integrity of the DS Lite. Nintendo stands behind the quality of our products and encourages DS Lite owners to contact our Customer Service Department if they are not happy with the functionality of their systems."

Honestly, Nintendo may have fudged up the numbers a bit. That percentile deals with only the reported cases of "hinge crackage" and not the actual ratio of unharmed-to-cracked DS Lites. While I cannot speak for the other bloggers here, my DS is without harm. Whether this is due to how I open it (see: like a book) is unknown, but I do treat it very well. Regardless, we feel that the warranty should cover this issue and collectively wag our finger at Nintendo.

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